Resetting or refreshing Windows 10 is a straightforward process and can fix many issues like corrupted system files, a terminal virus infection/malware, or if you’re selling your computer and don’t want your files left on the PC.
I’ll show you two ways to reset/refresh Windows 10: refresh your PC and keep all your files and folders, or a complete factory reset that will delete everything. Both methods will install a fresh version of Windows 10.
Transfer Files & Folders
These instructions will work for most users however, some details may differ, especially if you have a separate drive or partition for your personal files.
- Open File Explorer
- In the left-side pane, click This PC
- Click on Local Disk (C) -> Users -> [your user name]
- You should now see a list of folders: Contacts, Desktop, Documents etc.
- Copy each folder one-at-a-time onto the USB drive
Reset or Refresh Windows 10
- Click the Start icon bottom-left of your desktop, then click the Settings Gear icon
- Click on Updates & Security
- Click on Recovery from the left-side pane
- Under the Reset this PC heading, click Get Started
- To Refresh Windows 10, click the Keep my files option. To reset Windows 10 to factory defaults and lose all your files (unless you’ve backed them up) choose Remove everything
- Choose the Cloud download option
- Confirm and click Next
- Review the settings and click Reset
Windows will download and install the latest version of Windows 10. This process should take between 1 hour and 3 hours, depending on the speed of your internet connection and computer.
Do not turn your computer off during this process.
Sometimes the only way to fix Windows 10 is to reset the entire system. Certain viruses can wreak havoc and damage the system so badly that it’s easier to reset the computer rather than spending many hours manually removing and fixing Windows 10.
Hopefully everything went smoothly for your Windows 10 reset. If you had any trouble and need help, contact me anytime.